22/11/2023

Technical Issue

This issue will happen when users are using PolyU network too

  1. User cannot create a page with title of the following wordings, or update a page with page content that contains those wordings. 

    1. drop-function (without hyphen)

      The following errors occur:

      Cannot update page content

      Testing page: drag and drop-function testing - Public Space For Anonymous - Design and Make Confluence (cannot update the page have wording "drop-function")
      1. Generic error: {"readyState":4,"responseText":"<!DOCTYPE html> <html xmlns=\"http://www.w3.org/1999/xhtml\"> <head> <meta http-equiv=\"Content-Type\" content=\"text/html; charset=utf-8\" /> <title>Error</title> </head> <body> <h2>Error</h2> <table summary=\"Error\" style=\"border: 1px solid #FEEE7A;\" bgcolor=\"#FEEE7A\" cellpadding=\"0\" cellspacing=\"0\" width=\"500\"> <tr> <td> <table summary=\"Error\" cellpadding=\"3\" cellspacing=\"1\"> <tr valign=\"top\" bgcolor=\"#FFFFFF\"> <td> This page can't be displayed. <br /><br /> Event id: 7199950980517565591<br> Session id: 3352481944659969974<br /> </td> </tr> </table> </td> </tr> <tr bgcolor=\"#FBFFDF\"> <td style=\"padding:15px\"> If you need assistance, please  <span style=\"color:red; text-decoration:underline;\">provide the IP address</span> of your device and send an email to it.security@polyu.edu.hk. </td> </tr> </table> </body> </html>","status":200,"statusText":"OK"}

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